Privacy Policy

Olevo is a calm second opinion when a message, call, screenshot, photo of a letter, or similar content does not feel right. This policy explains what the Olevo iOS app and backend service collect, how that information is used, and what remains if you delete your anonymous service profile.

Olevo is provided by Infral Labs LLC. The public Olevo website is hosted at olevo.app. Support is available at olevo@infrallabs.com.

Information You Choose To Check

Olevo has two check types:

• Private Checks run on your device for pasted text and described phone calls using local scam-pattern rules.
• Detailed Reviews send the content you choose to check to the Olevo backend and to OpenAI for review.

For Detailed Reviews, Olevo may process the message text, call details, screenshot, photo, clarifier answers, and similar context that you choose to provide. The app asks for consent before the first Detailed Review. OpenAI processes this content so Olevo can return a verdict, reasons, suggested next steps, and extracted text for images when available.

Screenshots and photos require a Detailed Review for full image review. If you do not want to send image content, you can paste or type the visible text and use a Private Check where supported.

Local Data On Your Device

Olevo stores saved check history, notes, trusted contacts, onboarding preferences, Detailed Review consent status, and privacy settings on your device. Saved history uses redacted checked text and shorter redacted previews where possible. You can disable saved history, clear saved checked items, and enable 30-day auto-delete in app settings.

Trusted contacts are stored locally so you can remember who you may want to share results with. Olevo does not upload trusted contacts as part of normal app use.

Anonymous Service Profile And Usage Records

Olevo creates an anonymous service profile so the backend can run Detailed Reviews, enforce free and Premium Detailed Review limits, prevent abuse, and keep subscription access working across service sessions. This profile uses random identifiers, including a service subject identifier, a quota principal identifier, access tokens, refresh tokens, and a quota credential. These identifiers are stored in the iOS Keychain on your device and in the Olevo backend.

The backend stores limited service records linked to the quota principal identifier, such as free Detailed Reviews used, onboarding demo use, Premium monthly Detailed Review usage, entitlement tier, entitlement lookup time, subscription expiration status when available, deleted-profile count, and service-session timestamps.

Olevo may also use IP address-derived rate limiting and infrastructure logs to protect the service, investigate errors, and prevent abuse.

Olevo does not use these records for advertising or tracking across other companies' apps or websites.

Purchases And Subscriptions

Purchases are handled by Apple and RevenueCat. Olevo and RevenueCat use the anonymous quota principal identifier as the RevenueCat app user ID so the backend can verify whether Premium access is active and apply the correct check limits. Olevo stores entitlement status, tier, lookup time, and expiration information needed to provide Premium access.

Deleting your Olevo service profile does not cancel Apple subscriptions. If you have an active subscription, manage or cancel it through Apple Subscriptions.

Service Profile Deletion And Retained Records

You can delete your anonymous service profile from Settings. Deletion removes the active anonymous service subject and refresh sessions used to run Detailed Reviews. It does not delete saved checked items, notes, trusted contacts, or preferences on your device; those can be managed separately in Settings.

After service profile deletion, Olevo retains limited quota and subscription records linked to the quota principal identifier. These retained records are used to prevent free Detailed Review abuse, enforce monthly Premium limits, preserve active Premium access, and support service security. If you continue using Olevo after deletion, the backend creates a new anonymous service subject that remains linked to those retained quota and subscription records.

Photos And Camera

Olevo requests camera access only when you choose to photograph a letter or document for review. It requests photo library access only when you choose a screenshot or image for review.

Third-Party Services

Olevo uses OpenAI for Detailed Reviews and RevenueCat for subscription entitlement handling. The backend may also use infrastructure services such as hosted databases, Redis, application hosting, and logging services to operate and protect the service.

No Sale Or Tracking

Olevo does not sell your information. The app does not use collected data for third-party advertising or cross-app tracking.

Olevo is not designed to keep your submitted messages or images as part of long-term server-side records after review completes.

Children's Privacy

Olevo is not directed to children under 13, and we do not knowingly design the service to collect personal information directly from children through a registration or account-creation flow.

International Users

Olevo is offered by a U.S.-based company, Infral Labs LLC. If you use the app or website from outside the United States, your information may be processed in the United States or other countries where Olevo or its service providers operate.

Data-protection laws may differ from those in your home country. By using Olevo, you understand that information may be transferred and processed as needed to provide the service.

Policy Changes

Olevo may update this Privacy Policy as the product, vendors, or legal requirements change. If we make a material change, we will post the updated policy on olevo.app/privacy with a revised effective date.

You should review the public policy page periodically for the latest version.

Contact

For privacy questions, support requests, or deletion requests that cannot be completed in the app, contact Infral Labs LLC at olevo@infrallabs.com.